Shipping policy
Shipping Policy
Thank you for shopping with Documented Snob. All orders are processed and shipped from Los Angeles, California.
Processing Time
Orders are processed within 1–2 business days. You will receive a confirmation email once your order has shipped.
Shipping Rates & Delivery Times
Economy Shipping (5–8 business days): FREE
Standard Shipping (3–4 business days): $6.99
Delivery times begin once the order is shipped, not when the order is placed.
Order Tracking
Once your order ships, you will receive an email with tracking information. Please allow 24–48 hours for tracking details to update.
Shipping Destinations
We currently ship within the United States only.
Incorrect Address
Please double-check your shipping information at checkout. Documented Snob is not responsible for packages shipped to an incorrect or incomplete address provided by the customer.
Lost, Stolen, or Delayed Packages
Once your order has been handed to the shipping carrier, responsibility for delivery transfers to the carrier (USPS/UPS). If your package is lost, stolen, or delayed, please contact the carrier directly using your tracking number.
Damaged Items
If your order arrives damaged, please email us within 48 hours of delivery with photos of the item and packaging: info@documentedsnob.com.